Being the most commonly used item in a queue system, the Intelli-Touch Network keypad not only had to withstand harsh usage conditions yet it must also be robust enough to perform as long lasting as possible.

Understanding with experience, our developer had came up with the NetQ Intelli-Touch Keypad (ITK) where it not only looks awesome externally but also a soft touch technology that requires only a sense of finger tips by the user as compared to the conventional hard pressing type keypad.

NetQ ITK allow service staff to perform the function such as call queue, save call, recall, memory call, transfer call, change service, etc. Utilizing the Network, NetQ only requires to be connected to the LAN and upon successful IP address acquiring; it is ready to operate without complication

Weighing only 350g, the light weight ITK gives the user plenty of mobility and storage easiness when not in use. Most importantly, the Intelli-touch technology requires only a light "Move-over" action on the buttons releasing the operator from finger pressure over a whole day of queue calling.

Net Q On-Screen Keypad

Available in Twilight Blue, the On Screen Keypad offers a convenience yet effective queue calling tool for service staff from their PC. The OSK software modules are installed in individual workstation allowing service staff to perform queue activities like queue call, save queue, recall, memory call, call forward, call transfer, etc. Comparing to ITK, the OSK being virtual is not limited by the physical dimension and can offer much updated information to its situations. This feature provides the operator with situational awareness and the flexibility to make changes to improve their services.

Designed and developed to operate on the latest Windows platform, the OSK works effectively on Windows XP Professional and Windows Vista. In addition, user will be required to install Windows dot Net 3.1 (available free at Microsoft website www.microsoft.com).

Looking slick and eye-catching, the OSK opens with a login page for individual User registration. Only upon authorized login, the screen will then converts into the queue calling page getting ready for service staff.

By clicking on the middle right tap; the OSK will extent itself to display the numeric keypad and other helpful information. The keypad allows the user to operate using the mouse with input numbers displayed on the large top left hand display area.

The OSK can be minimized to allow service staff to administrate concurrently on their workstation without disrupting the queue services.